Good questions.
Clear answers.

ErrandBwoy is a product of Pintop Technologies connecting people who need everyday tasks done with nearby GoGuys who offer their time and skills. Tasks include cleaning, shopping, queueing and pickups. You can join to find help or to earn by helping.

ErrandBwoy is live. Download the app for iPhone or Android and create your account. Check the app for services available in your area. GoGuys complete onboarding and verification before accepting tasks; registration does not guarantee approval or work.

Yes. ErrandBwoy supports people looking for help and people offering services. GoGuys complete onboarding and applicable verification before accepting work. Read the GoGuys page for more about preparing to offer your skills.

ErrandBwoy is a product of Pintop Technologies Limited. Pintop operates the platform and is the contact for product, account and privacy enquiries. You can learn about its wider work at pintoptechnologies.com.

No. It brings together people seeking everyday help and GoGuys offering practical services. Shopping and pickups are some examples, alongside services such as cleaning, organising and office tasks. Check the live categories for what is currently listed.

Share your task, area and timing, browse nearby GoGuys and invite someone who fits. Agree on the work and service price, keep in touch in the app and confirm when the work is complete.

Include the work, location, timing and what a completed task should look like. Mention supplies, access restrictions and anything that needs particular care. Keep sensitive personal details out of the initial description unless they are necessary.

Discuss the change with your GoGuy before they continue. Confirm the new scope, timing and any service-price or expense changes in the app. Do not assume that extra work is included in the original agreement.

Compare the result with the work you agreed. Check any items or receipts involved and raise a specific concern through the errand if something needs attention. Use the completion steps in the app once the agreed work is done.

Availability depends on the live service listings and GoGuys nearby. Check the app for your location and timing. Seeing a category on the website does not guarantee someone is available for a particular task.

Try a different word in the search or browse the full list. Avoid choosing an unrelated category just to submit a request. Contact support if you need help understanding whether a task fits an available service.

Students looking for a side hustle and adults looking for flexible paid work can sign up as GoGuys in the app. You’ll need to complete onboarding and verification before taking on tasks. Choose services you can carry out safely and reliably.

Yes. You choose when to make yourself available. Allow enough time for travel and the full task before accepting, so your commitments to customers fit around classes, work and your other plans.

Many tasks, such as cleaning or waiting in a queue, don’t require a vehicle. For shopping and pickups, consider the distance, items and transport needed before agreeing to the work. Requirements depend on the service you offer.

You’ll need a phone with internet access to use the app, complete your profile and verification, and choose the services you can offer. Some tasks need supplies or equipment; agree those details with the customer first. The app guides you through onboarding.

Choose availability around your classes, another job or your routine. Consider travel and the full task before accepting. Once you agree to a task, make time to follow through and communicate if your circumstances change.

Choose the services you can carry out confidently and complete any applicable onboarding or checks. Consider the particular request each time; selecting a category does not mean every task within it will suit you.

Earnings depend on the tasks you complete, the agreed service prices and demand in your area. Platform fees apply and are shown in your earnings breakdown. There is no fixed salary or guaranteed number of requests.

Messaging, calls, service payments and task updates stay inside ErrandBwoy. Agree on the service terms before work begins. The service price pays for the GoGuy’s work; any shopping budget or other purchases should be discussed separately.

Message the other person as soon as you know. Explain the effect on timing and agree whether the task can still go ahead. If it cannot, use the cancellation or support options in the errand.

Agree in advance whether substitutions are allowed and within what budget. If there is no agreement, ask the customer before buying an alternative. Keep relevant receipts and the decision in the app.

Keep the discussion specific to the agreed work and use the errand’s support or claim options. Include relevant messages, references or evidence. Follow the in-app process rather than moving payments or the dispute elsewhere.

Check the transaction and errand status first, then contact support with the reference if the status is unclear. Avoid making another payment simply because an update has not appeared. Do not include card details or payment verification codes in a support message.

No. Verification and applicable service checks help inform decisions, but cannot guarantee future conduct or the safety of every setting. Use your judgement, ask questions and do not proceed if the work or situation is unsafe.

Location supports nearby services and matching. For GoGuys, background access can support online availability and consented active-task tracking. The app explains permissions, and you can manage them in phone settings. The Privacy Policy describes these uses in detail.

The person sharing manages consent and device permissions. GoGuys can review active-task sharing in the safety panel and manage permissions in phone settings. Read the Privacy Policy for the difference between online availability and consented task tracking.

Keep service payments in ErrandBwoy so they remain associated with the errand. Do not share payment verification codes. Raise a concern through the errand if a request seems suspicious or conflicts with what you agreed.

Use the account-deletion option in the app’s account-security settings. If you cannot use the app, follow the email request steps on our Delete Account page. The account has a 30-day recovery period; signing back in during that period cancels the deletion request. The deletion page explains what is removed and which limited records may be retained.

Our Privacy Policy explains account and verification information, precise and background location, permissions, service providers, retention and your rights. You can read it before creating an account, and contact Pintop Technologies with a privacy enquiry.

Describe the action, the message you saw and when it happened. Include your device type, app version and relevant errand reference. A screenshot can help, but cover unrelated personal details, passwords and payment information.

Email hi@pintoptechnologies.com using the contact details linked to your account where possible. Explain the issue and include a relevant errand or transaction reference. You can also find an email request route on the account-deletion page.

Check your connection and that you are using the phone number or email linked to your account. Follow the recovery steps shown in the app. If the issue continues, email hi@pintoptechnologies.com with a clear description and the contact details linked to your account. Never send a password or verification code.

Review notification and location permissions in your phone settings, along with any battery or background restrictions. GoGuys should also check their availability status in the app. Demand and service availability vary by area, so an absence of requests does not necessarily mean the app is malfunctioning.